Terms of service
TERMS OF SERVICE — YESORA BEAUTY
By accessing or using the Yesora Beauty website at yesorabeauty.com, you agree to be bound by these Terms of Service. Please read them carefully before placing an order or using our services.
Yesora Beauty is operated by Lavinte Fragrances LLC, a limited liability company registered in the State of Wyoming, United States (Original ID: 2026-001876739), with operations based in Al Qasimia, Sharjah, United Arab Emirates.
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1. GENERAL
- All products listed on our website are subject to availability.
- We reserve the right to update product prices, descriptions, and information at any time without prior notice.
- Yesora Beauty reserves the right to refuse service to anyone for any reason at any time.
- These Terms of Service apply to all users of the website including browsers, customers, and merchants.
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2. PRODUCTS & AVAILABILITY
- All products sold on Yesora Beauty are 100% authentic and sourced directly from trusted suppliers.
- Product images are for illustrative purposes and may vary slightly from the actual product.
- We reserve the right to limit the quantities of any product we offer.
- We do not warrant that the quality of any products purchased will meet your expectations, though we strive to ensure all products are as described.
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3. ORDERS
- Once an order is placed, you will receive an order confirmation email to the address provided.
- Yesora Beauty reserves the right to cancel any order at any time, including orders suspected of fraud, unauthorized activity, or orders placed with incorrect pricing due to system errors.
- If your order is cancelled, you will be notified by email and a full refund will be issued within 7 business days.
- You are responsible for providing accurate shipping information. Yesora Beauty is not liable for orders lost or delayed due to incorrect addresses provided by the customer.
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4. PRICING & PAYMENTS
- All prices are listed in UAE Dirhams (AED) and are inclusive of applicable taxes.
- All payments are processed securely through trusted payment providers.
- Yesora Beauty does not store your payment card details.
- We reserve the right to correct any pricing errors on our website, even after an order has been placed.
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5. SHIPPING
- We deliver within the UAE only. We do not offer international shipping at this time.
- Standard shipping costs AED 9.99. Free shipping is available on orders over AED 120.
- Estimated delivery time is 2–3 business days from the date of dispatch.
- For full details please refer to our Shipping Policy at yesorabeauty.com/policies/shipping.
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6. RETURNS & REFUNDS
- We accept returns within 7 days of delivery for unused, unopened products in their original packaging.
- Return shipping is covered by Yesora Beauty.
- Refunds will be processed within 7 business days of receiving the returned item.
- Products that have been opened, used, or damaged by the customer are not eligible for return.
- To initiate a return, please contact us at Info@yesorabeauty.com or call +971 52 207 5901.
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7. INTELLECTUAL PROPERTY
- All website content including images, text, logos, graphics, and product descriptions belongs to Yesora Beauty or its respective brand owners and may not be copied, reproduced, or used without prior written permission.
- Brand names, trademarks, and product images of third-party brands (such as COSRX, Beauty of Joseon, ANUA, etc.) remain the intellectual property of their respective owners.
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8. LIMITATION OF LIABILITY
- Yesora Beauty shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our total liability to you for any claim arising from these Terms shall not exceed the amount paid by you for the relevant order.
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9. GOVERNING LAW
- These Terms of Service are governed by the laws of the United Arab Emirates.
- Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of the United Arab Emirates.
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10. CHANGES TO TERMS
- We reserve the right to update or modify these Terms of Service at any time.
- Changes will be effective immediately upon posting to the website.
- Your continued use of the website after any changes constitutes your acceptance of the new Terms.
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11. CONTACT INFORMATION
If you have any questions about these Terms of Service, please contact us:
Email: Info@yesorabeauty.com
Phone: +971 52 207 5901
Address: Al Qasimia, Sharjah, United Arab Emirates
Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM UAE time